"When our order arrived, we received five chicken tenders—two were a decent size while three were very small. The western fries were excessively cooked, dark brown, and completely dried out, so we had to discard all but six pieces. The only item that was somewhat correct was the mashed potatoes, but the container was barely three-quarters full.
This meal, which was highly unsatisfactory and insufficient for our family of four, cost us $35.35 before tip—exactly the same amount as our original order. This experience is highly unusual for Royal Farms. We often order from them through your app and are usually very satisfied, considering those dinners a special treat. I am currently making sandwiches to supplement dinner for my husband and children. The delivery was great, and our Dasher was very kind; this issue was not their fault."
