"I got delivery last night and wasn't notified by the driver when they dropped it off, by the time I realized it was there the fries were cold and soggy and the kebab was chewy and luke warm. I normally love the kebabs and don't mind the extra delivery fees, plus I tip a minimum of 20%, so I consider it a special treat paying 40% more than I would for a pick up order. Being 20 minutes late at the end of the night is no big deal, but just dropping my delicious dinner outside in the cold for anyone to grab, it was on the steps, not between the doors, which would have been much safer and warmer, really ruined my meal"
