"I was a fan of Roladin for the last 2 years, but recently had an issue with a dish in which the restaurant handled the situation very, very poorly, and the owner was too much of a coward to respond to my email and phone call to discuss. Was it really worth screwing a good, regular customer over a $10 dessert? Apparently so. In all the times I went to Roladin, I never complained once about a single thing. In fact, I've brought other people there. The ONE time I had an issue, and was really nice about it (but thought it should be taken off the check because it wasn't eaten, and wasn't anything like we had ordered many times in the past), Roladin handled it so poorly it turned me off from ever going back. As I said, that $10 must have been so important to the owner that he was happy to blow off a good customer with a legitimate complaint over a barely touched dessert. Greed for ten dollars. Wow."
