"I write this review in my most humble way. While my friends and I were excited about meeting up at this popular rooftop, the evening ended for us in an epic fail. On our part, we arrived over 1 hour late because the traffic on a Friday from New Jersey to New York City was INSANE. However, once we arrived, street parking was easy to locate. The Hostess still seated us even though we were late. Our seated location was not the best but you can’t win them all— as we were late. The venue decor was fun festive; however, our server was NOT attentive. I am assuming that since we were seated on the rooftop (but in the cut), our waiter ALWAYS forgot about us. He failed to place our order correctly— as we ordered our appetizers and meal simultaneously. Instead of admitting his mistake, he debated back and forth with us on whether we placed the order. Go figure. Then to top the night off, there was a hair in my friend’s drink. When we asked for the manager, we could see from afar that our waiter was quickly telling his side of the story so when the manager arrived over to us, he acted as if we were difficult customers. From the perspective of a top Publicist, the right thing to do was to zero out the bill but instead he offered us Tequilla shots. I declined. To top it off, the gratuity was purposely added to our party of four (4). I don’t know if this was an isolated situation, but we arrived happy and excited but left feeling violated and very unsatisfied."
