Bakeries
Delis
American
Donuts • Cheese • Bakeries • Breakfast
"Ordered chocolate cake with fudge frosting(it tasted like candy, so good) for grandson's 16th birthday. Their cakes always look perfect but the reason they are my favorite is all of the goodies are the tastiest I have ever eaten. I have 75 years of taste testing to my credit"
Donuts • Bakery • Desserts • Bakeries
"Placed my order over phone on 2/8/2021 for my child's 3rd birthday cake it was sesame street... The lady did not inform me till after taking my order and info that it required money before pick up because people had been canceling I said that was fine I could pay some... I went in on 2/10 and paid for the whole cake the lady gave me a receipt and had the order ticket in hand... I went to pick my cake order up today on 2/12 and it took almost 20 mins before they said they didn't have my order and I'm pretty sure if I wouldn't of had the receipt I paid for on the 10th they wouldn't of even remade it... Well this wasn't the worst part they said they could remake but it would take 30 mins extra time so if I would have stayed and waited I would have been late for my son's party so I had to go to the party place and then come back 30 min later in that time I had missed some of his party and it was very inconvenient on me to do this... I just don't understand why they said I had to pay some up front because if I wouldn't of came in and paid some like they said they probably would of never lost my order ticket... So please don't charge people till they have there cake and they come and pick up... I've ordered from many places and never paid till I had order in hand... I will probably never come back here again because of this mistake. I only ordered from this location because it's there main location and was close to the party location. Please have your workers tell people up front about money needing to be put down instead at the end of the call. Also have a better organization of the orders this has never happened anywhere else I have ever ordered... I love your donuts and other things just didn't like the situation y'all put me into today."
Bakery
