Buttermilk Chocolate Chip Pancakes
Ihop

Ihop

4002 Union Deposit Rd, 17109, Harrisburg, US, United States

European • Desserts • French Toast • Hot Chocolate


"We placed our order at about 615 and didn't receive our order until between 640 and 645 till we got all parts. I asked why it's so slow, I was told it's cause they do the orders as they come in no matter if take out or in-house. There was another grouponly came in a few mins behind us and still waiting for their food so long. Issued plastic utensils and then I see they arewrapping the normal metal ones in a booth. During all of this from order till received food there was only 4 table at most and1 person that was sitting waiting for their takeout. One of our orders had fresh fries another and what looked and tastedold/stale. The biscuit is yellow from being soaked in butter on the grill. Very very poor quality of service. Orderwas Strawberry and cream crepe Sausage gravy and biscuit side (was no sausage in gravy) Ham and cheese omelette Southwestburrito with fries (over fried fries) Kids tenders and fries They came to deliver food, ask if need anything and finally getnapkins cause I said something. Then come back again to ask and order milk shakes. As she getting the order another shows up togive bill that don't even have them on it. She then said don't worry about milkshakes she not gonna charge us. They even had toask again which milkshake was to be a kids size. It has been over 3 years since I've been here and I can clearly see thingshaven't changed in overall service. Milkshakes took over 13 minutes. Again when i said why so long she says they so busy, butyet it's not very full. Not to mention the attitude that they all seem to be giving off especially if you say something aboutthe speed of service. Even came up to ask if ready to pay after 2 mins of reciving the milkshakes. 1 is for a 4 y/o so no I'mnot leaving yet."