"This use to be our go to place since my business is blocks away. However, my last 2 experiences have been terrible. And it’s not because short staff as behind the counter was full of employees.Last month I ordered an chicken cesear salad wrap with warmed chicken. Was told no, I needed to take a cold premade one. After back and forth not understanding why they couldn’t heat up my chicken I said I will just pass today. As I was leaving a worker that recognized me as a regular stepped in and said I’ll do it for you. Was it really such a difficult request??Yesterday I decided to give it another shot. The Store closes at 4pm. I get there at 3pm with several orders for myself and my employees. The first item I order is a grilled cheese for my daughter, to which I’m told , sorry grill is closed and cleaned already. Aren’t you open till 4:00? You can get something cold…. Really, aren’t you a sandwich shop as well as a salad shop. Yes, but they just finished cleaning the grill. Ok then I guess we are leaving.I can see if I got there at 3:50 and they were closing up the grill but an hour before??? I check and no sign posted that kitchen closes and hour before the store. Too bad they lost my business as well as everyone that works for me because getting lunch took extra long yesterday because we needed to go somewhere else."
