"Updated: 6/4/2022 We ordered another cookie cake for this weekend. Victoria was amazing and helpful with our pickup time and knowledgeable. She also decorated the cake for me and it was perfect! She did our son's cake last year too, and I always get compliments on how great they look! It was soft and fresh and so very delicious! Always my fave cakes!!Almost always a great experience!A couple weeks back, we got a cookie cake slice that was dry and ordered a cookie cake. When I picked it up they had missed adding the request for a double border so I asked that they add it. There was no one else in the store and it was a random weekday, not a busy day/time. I was given grief about it and told it would take 45 mins on the small cake. The younger guy acted like I was being difficult and unreasonable. The manager came out, offered to do it and was very quick. The cake was delicious!I ordered another 2 cakes today and Jack took the orders over the phone. He was very accommodating, helpful, and cheerful! Looking forward to them!"
