"Good Afternoon Mr. ChenI would like to report your driver Ren Zhong, let me first say I order from your restaurant twice a week. I noticed the prices on my order is always adjusted to a higher price from which is negotiated on the phone. Also the driver Ren Zhong, dropped my change on ground by accident but when I told home let me pick it up and so not run over my fingers. He yelled move move I have to go. This was after the driver called me 5 minutes before his arrival and I was standing outside in the rain the entire time. This isn’t his first time. He’s very rude and disrespectful, he makes his own price adjustment and he has me waiting 5 minutes."