"It is so unfortunate that this establishment is being represented by TJ, the General Manager. He made a terrible call tonight which ultimately led to the loss of a long-term customer. Long story short, the GM was disrespectful to me as a customer. They messed up and charged us twice for food and duplicated our order. The first conversation he was rude, however he said he would resolve the issue and refund us for the mishap. Then he called me back a few minutes later to say he could only refund me for THEIR mishap if we returned the extra food- of which he proceeded to say that he would just throw it away... we had no desire for the extra food and we’re heading out of town the next day at 4am. We drove from maumelle to Bowie’s in order to get back our $38 that should not have been charged. When we walked in to speak to the gym, he said he couldn’t have his drivers drive to us to pick up the food but he would put that burden on the customer. We have the entire conversation recorded and I do hope to hear from the owner in regards to our experience. They lost 3 loyal customers tonight."
