"This is a tough place to review! I was torn between 3 and 4 stars and wish I could give 3.5. It was so hit and miss from the get go. We made a reservation, but stood at the door for at least 7 minutes before being greeted. It looked like they were understaffed for how busy they were, although not very busy, they had what looked like two or three servers for the entire restaurant, and no dedicated bartender. Our appetizer salads arrived before our drinks did. The drinks were good and the food was good, but the quality of service needs to be improved. Our server was very sweet and friendly but clearly new to the restaurant, not great at prioritizing tasks and even though I am from the industry and understand that servers need to eat when they have the chance, it dampens the experience to watch your server sit down at the bar near your table to eat her food when you are needing service. The food itself was delicious; it’s hard to go wrong with Italian food, but it was classically prepared and the portion sizes were generous. Another note to mention is the restaurant is in need of some deep cleaning. We noticed thick dust on many surfaces, stains in our menus, and the men’s bathrooms were very poorly maintained. All in all, not a horrible experience, but with so many other Italian restaurants to visit in the city we are unlikely to be back the next time we visit."
