Restaurants that offer Camarones Rancheros (Shrimp)

Filiberto's Mexican Food

➤ 1533 W Elliot Rd Ste 102 Gilbert, AZ 85233-5165, United States

Cheese • Mexican • American • Ice Cream

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"Whoever the young person is who likes to refer to customers as "my guy" needs some customer service training. I spent $30 on takeout and when I asked for salsa as I was leaving, he told me it was out front. I clarified that I meant the little takeout containers, to which he responded that those were for drive-thru orders. When I questioned the difference, he explained that napkins could be included in takeout bags but not the pre-filled containers, which were for drive-thru use. He insisted that I could fill them at the chip bar, but I argued that they should be available for both drive-thru and takeout orders. He dismissively stated, "I've been working here for a long time, my guy." Disappointed by this interaction, I have decided to take my future takeout business to one of the nine other Mexican restaurants down the street that do not argue with customers over providing salsa. This incident occurred on 7/12/22 around 8pm, with a young employee wearing a red hat and longer hair manning the counter and drive-thru. It's a shame that he lost a customer over a mere 50 cents worth of salsa."

Taqueria El Vaporcito

➤ 2775 W Thomas Rd, Phoenix, AZ 85017, United States

Meat • Tacos • Mexican • Barbecue

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"This restaurant lost frequent customers today when the waiter charged us double for an order of 41$ She had charged us the 1st time for a combo when we had told her no, supposedly refunded us, but the system glitched out, and she perused to charge us again w no combo this time. The manager and the waiter had confirmed we would get a refund from the previous order with a combo, but haven’t received a refund through our bank statements for over 10 days now, and this is not a bank issue. We had called to let them know, they made up multiple excuses that the waiter was not at work, that they would call, and still hasn’t been fixed or received a call. The waiter that had charged us incorrectly was petite, pale with blond hair, and has an attitude. This is not the 1st we have had a bad experience with this server. The other time was when we were trying to get take out and it’s, “1st come 1st serve”, but she had placed us on hold since a customer walked in when we called 1st. The hold took a while so I tried verifying if she was still on the other line, told her I wanted to talk to a manager, and hung up. We like to call in our order sometimes since we are on the clock. This was a waste of time. You guys need to take responsibility for your mistake, you guys are stealing! Taqueria El Vaporcito, you guys know who this is."