"before I start my review, I don't love panera any problems and that's always on the point. but today was not eating. my wife and I ordered you two suppe and sandwich. we both ordered chicken noodles and chipotle chicken avocado sandwich, we both ordered the same. we have thickened and once I sat down on the tasty eating I ordered to refine, I noticed that the meat was missing in both sandwiches and the suppe was mostly brewed with a piece of chicken in my suppe, the suppe of my wife was all broth with a few pieces of carrot. I thought maybe there are some kind of lack ofhuh I was not aware, so I went to picking up counter to ask if there is a kind of bad of women with curly blonde jacks haare and a blue hemd, I did not have their names. their answer to me was that all meat portions are weighted and there is no possibility to see what is in the suppe when it portion. I reacted well our sandwich and suppe had little to no meat, and I got this for one because and never saw the part of the meat so missing and completely lacked in the suppe. she reacted again to the fact that everything was divided and did not offer any kind of determination. I'm disappointed with this customer service because I was friendly, discreet and not mad. her answer should have been: “Hey, I am so sorry that I can see what I can do to fix this.” I could have got a manager, but I think that could make a bigger impression on missing places."