"Disappointed in this place. Came with a friend for coffee. We stood in line with no one in front of us and only about 5 people in the place seated with their drinks already in hand. It took 4 employees over 3 minutes just to look at us. Not a hello, we'll be right with you, nothing. Wouldn't even look at us as they talked to one another. Should have walked out then....When they finally took our order for drip coffee, they stated we had to be members to get refills. No problem, sign us up. Until we discovered that during the pay process we inadvertently didn't sign up because we thought the barista did. We couldn't get refills unless we made an additional purchase (again). We literally just bought the coffee.Overall, the employees were not friendly, the feel of the place was very sterile and they wouldn't consider a refill of drip coffee unless we made an additional purchase of coffee.I would not recommend this place after our experience today."
