"This place has really gone down hill. Used to really love this place. They never have blueberry bagels. They always run out of other bagels. And they never have the same items available on Seamless as in person. They don't even offer HOT cappuccino on Seamless, just iced; and when you do order it and ask for HOT, they don't accommodate you and they bring you iced. So stupid. Their staff is not as friendly as before also. They could care less, that's the expressions on their face. What a waste."