"In general, the experience at the restaurant was positive. However, the main issue was that despite making a reservation through OpenTable, we were informed upon arrival that the restaurant was not currently using OpenTable for reservations. They assured us that our reservation time would still be honored. After waiting for about 10 minutes past our reservation time, we inquired about the wait time, only to be told that they were unsure how long it would be, but that we were fifth in line. Fortunately, there was seating available at the bar, and from that point on, everything went smoothly."