Catfish Creole
G. Alston

G. Alston

Town Centre Circle, Memphis, 38018, United States Of America

Tea • Meat • Burgers • Chicken


"Although the Chef and the hostess had the best of intentions, our recent experience attending what was supposed to be the Sunday Brunch was extremely disappointing. First we had to wait an hour for service! We stayed at the table for 1 hour with just water. I had brought guests with the intention to be a great sendoff. We arrived at 1:36 which was later than our 1:15 pm. reservations but the restaurant only had a few guests. Each order of tea took at east 15 minutes and it was served without sugar, already mixed. The female waitress seemed afraid to talk and would hear our orders and leave, never to return until we stopped her. Twice I had to go to the kitchen and my guest one time to figure out what was going on. Note the sisters did offer a discount for the meal stating that the kitchen was closing down when we arrived. Closing time was 3:00 and if that were the case, they should have said so, we would have gone off and be willing to try it another time. It was a wonderful location and ambiance but horrible service and well below par food. The omelet was really just scrambled eggs. They ran out of biscuits (didn't tell us) and just brought us white bread!!Really for Brunch. No buffet because they did not have enough reservations. Shouldn't you have just said this at the beginning so we could exercise our options? The shrimp and grits were passable but our guests did not enjoy their meals. They did not get all items they ordered. We had delayed eating all day for this meal and instead got something less than a diner would offer. They did tell us they were recently from Italy and started this business in March. Our suggestion is to emphasize 3 things...improve the food, improve the menu, and certainly at least train the new female waitress to attend to her customers and display some personality. In other words customer service!!"