Chargrilled Chicken Cool Wrap
Chick-fil-a

Chick-fil-a

2516 Gulf To Bay Blvd, 33765, Clearwater, United States

Tea • Cheese • American • North American


"Would have been all 5 stars if the customer service was better. I just got off working 13 hour day. I ordered ahead on the app to pick up through the drive-through. I had no issues with the attendant confirming orders, however when my car was on thecorner pointed towards the drive-through window where you pick up. There was about maybe four cars in front of me. They werewaiting for their food one of which was pulled ahead past the window and three that were not. There was a bag of food with adrink sitting next to it ready to go on the window it was sitting there. The bag was wide open so air was getting into it. Theysat another bag out an d the attendant that was working outside grabbed that bag and brought it to the car in front of me withtheir two shakes. Then that car drove off and they continued to hand out meals as they came out and the other one continue tosit there. I get up to the window sadly that bag sitting on the window ledge was mine. I said something to the attendant and hesaid oh I just saw it here now , ha ha. I said I have it on dash cam and he didn?t care after that. I got home and the food wascold and there wasn?t even enough fries to be a medium in the bag.I was upset that they didn?t even attempt to make things right, when I said something. It?s extremely sad. Overall a really bad customer service experience. Night staff needs improvement."