"The owner, Mr. Sohn, is a very unpleasant person. I ordered a turkey and cheese hoagie, but when I arrived at the restaurant, he made a mistake and prepared a ham sandwich instead. When I politely informed him of the error and that I did not eat pork, he insisted that turkey ham is not pork and demanded that I pay for a new sandwich. When I requested a refund, he refused to give me my money back. Eventually, he reluctantly made me a new sandwich, but his attitude throughout the ordeal was quite off-putting."
