"My wife and I visited Boulevard Brew on Monday. Before I go into further detail, I want to mention something that Brad, the owner, noted in his response to my wife's Yelp! review. He stated that he reviewed his security cameras before responding, and presented a transcript of their interaction as if it were a video. I would like Brad to upload the video to a public platform like YouTube or Facebook so that everyone can see what actually happened during the conversation. It is clear that my wife was genuinely upset by the experience, as she has never posted a negative review before. Websites like Yelp!, Google Reviews, and Facebook allow customers to share their experiences in order to help others make informed decisions. I believe sharing the video will eliminate any confusion and show the true nature of the situation."
