"if I could give ZERO stars, I would have been last night because of the flight delays our room was hot. we told the recipe, they sent someone to turn it off and turn it on again. we all took cold showers and tried to sleep. all inclusive of the baby woke sweating and none of us even used the leaves \nwe complained first on the morning. we said it was this side of the building and would affect all suits. they should fix someone, but if they can't, they would move us to the side of the hotel where ac works, but we would have to be good in two rooms. go out to spend the day. return at 18:30 clock and it is hotter than the night before / the morning. they say the recipe. they say they will send the engineer and tell us that we don't take hot showers as this will deteriorate the problem. what?! go to dinner, return almost at 11 o'clock it is hotter in the room. it is 81 degrees outside and it feels cooler than this room. hallways are cooler, so clear that the ac works somewhere. now they claim that the whole hotel is so and that our room is at 60 degrees. we lead our ac at 70/71 degrees to house and it is cold there is no possibility, this is even 80 degrees here. we have oma with us and a baby, this is abusive! I have booked this directly via hilton and am gold hhonor member. that is beyond inacceptable and that does not even go into the form in the shower, torn teppich between bedroom and living room, dingy condition of all \nDON’T stay here, even if it is free! at this place they should refund us and give us a room in another hilton hotel in the opposite way and we would just bring back to us"
