"I really wanted to have a great experience at this winery in Long Beach! Our first encounter was with the wine ambassador who tried to sell us on their monthly wine club before we even tried the wines. Why should I commit to a monthly membership without knowing if I like their wines? When we finally sat down, only a few tables were clean. The service was subpar with multiple servers and kitchen staff attending to just one table, leaving the rest of us on the terrace to fend for ourselves. I had to flag down a server who then informed us that it would take a while for them to come to our table, suggesting we go to the bar instead. When our food eventually arrived, it came all at once instead of in courses, and they forgot my husband's pizza, which took an additional hour to arrive. It took us a whopping 2.5 hours to finish our meal. While we weren't expecting a quick meal, this was unreasonably long."
