"I was very disappointed with my experience at this restaurant. I placed an order through the app and received a message saying it was ready for pickup, but when I arrived, it wasn't prepared. Despite showing my phone with the order details to the cashier, my order was not ready and I had to wait while others came in, paid, and left. I waited 20 minutes longer than expected with no explanation or apology. The chicken looked old and unappetizing, and the plantains were dried out. This was a stark contrast to my previous visits, where I had received good service and delicious food. I will be ordering from the Tysons location in the future. Goodbye Sterling Super Chicken."
