"Unfortunately, the food quality was subpar. The bacon was burnt and broken, the eggs were ice cold, and the bagels tasted as if they had just been frozen. We requested a toaster, but there was none available. The condiments were presented in drinking glasses, and the butter and jelly were tucked away behind the omelet station on the bar.
By 11:30, the donuts had run out, and when we inquired about more, we were told that there was no additional supply. For a group of 17, we had just one creamer and one sugar holder, which was inadequate. Additionally, we weren't offered our complimentary orange juice or drinks; we only found out it was included after asking at the end of our meal because some guests were unaware.
We’ve enjoyed dining with you in the past, but after this experience, we will need to reconsider coming back. On a positive note, our server was wonderful."