"Normally we have a good experience at this location. However, our last visit was not. Yes it was a busy Saturday night, but our server ignored us and his section most of the evening because he had rude customers who sat behind us. There were issues in the kitchen too. Our food took way to long to receive. We did not receive silverware when seated, and our appetizer was cold by the time we got our utensils. My double cheese burger patties were tiny. They were about the same size as a regular hamburger patty from a fast food restaurant value menue. By the time our server checked on us for our first drink refills, we had eaten and were ready to leave. I can understand when it's a busy night and things get out of hand at the restaurant, but talk to our customers and let them know the that there are issues and that you are working on them. I'll give a server grace when I know they are overwhelmed the kitchen is backed up, but in this case, we were completely ignored. We did talk to the floor manager a few times, but the overall dinning experience was sad."
Chicken Quesadilla Grande
