"It took me some time to write this review because I honestly didn’t know how to since I rarely have unsatisfactory dining experiences. This was my first experience at a Fogo De Chao, or any Brazilian steakhouse for that matter, so I’ll start with the food—amazing! That’s it. Now for the experience: I expected the customary “have you dined with us before?” from my waiter, but was asked about my drink order instead. Totally fine, maybe after we get drinks? We got our drinks, we got our toasting glasses, the ball dropped, meat swords are going around passing our table, and my husband i are just sitting at the table because we’re confused. From a chain like fogo de chao, I didn’t think I’d have to ask for an explanation of the process. We didn’t see our waiter often, I had to have the hostess retrieve him just to get the check. It’s the new year, everyone’s celebrating, we can understand you’re caught up in the moment have other tables, but I can use one finger to count how many times we saw the waiter unprompted (I had to call him back to get the explanation previously mentioned. When he got to the table he said “last call, what do y’all want?” We were so turned off by that statement we literally wanted nothing but the check at that point. Lastly, we were seated at the end table near the kitchen: that’s such a tight space, my husband was bumped by staff and other diners all night. I was shocked to go around the corner to the bathroom at the beginning of my reservation to see empty tables."
