"Sadly, I had to change my review from 5 stars to a single. This place has gone downhill and fast. I eat here several times a week, that is I used to eat here all the time.After my current experience, still trying to not just leave, which will more than likely be my last visit here, I waited 20 minutes for a beer and 35 minutes for a salad!?I spend hundreds of dollars here a month. Many employees know me by name and what my order will more than likely be. It is sad that I will have to find a new place to replace this once awesome place, where customer service was a priority and the quality of food and the food quality was a given. Customer service is not what it use to be. Food quality is suffering, customer experience is incredibly lacking!!"