"There were two of us paying, and to make matters worse, one of the bartenders was seen punching her handbag right in front of my partner. Only one person actually spoke to us, and that was just to take our food and drink order. The rest of the time, we felt completely ignored.
I would like to discuss this further. How can I get in touch? We were there on Monday the 27th between 5 and 6 PM."