"for a special occasion we had a reservation of 20 people. confirmed. someone called me to check the reservation in the week before, as there were so many people. I gave my credit card as a guarantee. we arrived at 5:45 a.m. waiting until 6:30 a.m. we all did everything our PARTY PARTNER did not ruin. no note on the door, no call forward, they just never opened! I need another call for our night, no apologies, no declaration. terrible! I've been tracking and leaving nothing. if there was a need, someone should have contacted me. if they were out of business, someone would have contacted me and definitely not asked for a credit card!"