Chocolate Molten Cake
Fogo De Chao Houston Friendswood

Fogo De Chao Houston Friendswood

700 Baybrook Mall#G-100, Friendswood, United States Of America

Full • Wine • Cheese • Brazilian


"Service was less than mediocre. There were so many, many wait staff that attempted to correct the many issues we had over the course of our 3 hour dinner for nine including the manager however, none were resolved. Issues include: meat cooked to specify temperature that’s the entire idea of the restaurant! We have been to many Brazil restaurants throughout Houston and always accommodated. From well done med just fine. For some reason; they could not get it straight even after 12 requests over the course of the night by several in our party to several staff/managers. Keeping beverages topped off. They just do not do it unless you ask for it. Then good luck tracking down one of the abundant staff members they have working…idk?!? Bread, sides, desserts…all I can say is get ready to wait; again because you could possibly be finished with your meal before you receive your request. We wait 38 mins for dessert then when we asked the manager about it; within 2 4 mins it was on our table. I am pretty sure it was forgotten. I’m all about giving people grace, understanding Covid related issues frustrations. This was not that. This was inadvertently trained staff and a manager attempting to hold it together. When my husband finally had enough and was embarrassed by the happenings at our party and then being treated like this; the manager said I completely understand your frustration let me talk to my “superiors”? What? Superiors? Wow what are they running there? My husband said no waiting a minute I’m NOT looking for anything free, I’m trying to let you know all the issues we had. That’s it and bring it to your attention. He raced off to his “superiors “ and said he could send us home with some meat. We were astonished because (1) it was already stated we are not looking for anything (2) WHAT, we wanted the food DURING our meal WHILE we were eating, not at home! Anyhow, it could have been an off night; maybe but I’m not sure, I don’t think so!"