"I took my husband out to celebrate his birthday and had heard amazing this about Bob’s steak and chop house. At first everything seemed great. However whenever my water glass was refilled, I noticed a long black hair in my drink. I quickly informed my husband. We didn’t want to cause a scene because other families and parties were near us. So my husband typed a message on his phone to show our server. Once the server was notified, he removed the glass from our table and gave me a new one. Unfortunately it ruined my husbands appetite at that point. He was unable to even eat the steak that had just been placed in front of us. The server offered to give us off the bill but I still ended up paying nearly for this terrible experience. This is supposed to be a classy restaurant and I have never been more disappointed in service in my life. When you go to a place like Bob’s, you’re supposed to be paying for great food and great service and unfortunately we received neither and still paid a fortune"
