European • Street Food • Greek Cuisine • Food Delivery
"Normally the food and service are great. After arriving home from my last visit to the drive thru I realized that my sandwich was cold. It was obvious that the sandwich was sitting out for at least 30 minutes. Yuck!"
Bars • Pubs • Catering • Street Food
"Corporate needs to honestly close this location down. I'd give zero stars if I could. The teenagers that work here are an extra type of special. Got 45 minutes to kill? Come here. The drive thru line is absolutely awful. The service is absolutely awful too. Then when you finally get your order after waiting 45 mins, the food is cold or there's things missing out of your order. Now you have to wait again to get the missing food and the rest of the food you have to put in the microwave. Dont come … – show"
"Food is on point, Service is subpar! I ordered online and waited for 20 min after time given pick up my order before I asked to speak with a manager. Staff was extremely rude and unprofessional, from giving me attitude when I asked to speak with a manager to interrupting my conversation with the manager. I explained to the manger that having one person taking care of the take out orders was unacceptable and was not sufficient to handle the amount of takeout orders that where coming in. At this … – show"
"Holy poo, had the Italian Beef with Hot Peppers and Portillo Way (extra gravy). The bread was toasty and held up great with the beef. Peppers added great zing and the beef itself was full of flavor. My only regret? I wish I had a 2nd stomach to eat another!"
"Our order took 1 hour and 20 minutes from the time that we placed the order to the time it got delivered to us. We ordered through Door Dash and the order went through three Door Dash drivers — the first two drivers abandoned the delivery after showing up to Portillos and because the order wasn’t ready when they showed up. We ordered the Italian beef sandwich and it was disappointingly dry and bland. The polish dog was ok — it wasn’t great but it wasn’t horrible either. We also had the spicy chi … – show"
"How can you beat portillos?!? This place is always hopping but they move quick and are accurate with the orders. The employees are friendly and engaging. Makes coming from Lutheran General a little easier. Pro tip- they use beef tallow for the fries and onion rings. The breaded fish is corn oil."
"If I could give zero stars I would, The workers here are always rude. Last time I came here I tired to order inside but some big lady who I presume was a manger told me to go through the drive thru only for me to be told to go back inside only for the same lady to end up giving me my order. This time I tired to used the drive thru first but whoever was working it just walked away before it was even time to close after I was sitting in line previously for 20 minutes. They didn’t say sorry we’re … – show"
"This particular Portillos-Barnellis has gone downhill since Covid. You can't just call in an order to pickup at the drive thru anymore. Almost everything must be done online via their app. This makes things more complicated for special requests that are easier to make over the phone. The menu also changed during Covid and they eliminated all the food I liked. Garlic bread was eliminated from the menu for over 2 years. I mean… c'mon.. how hard is it to make garlic bread? I can't see why people … – show"
"I ordered twice from here, (delivery cause I didn't want to go out), and both times the order was wrong, to the tune of about $25.00 Won“t happen again!!! Unfortunately, 0 stars isn't available…"
European • Catering • Street Food • Greek Cuisine
"I ordered the spicy chicken sandwich, Italian beef sandwich, and a large order of fries and thought everything was just okay. The service here was the worst part though. I placed a order online for pickup and did not receive my order until almost half an hour after the pickup time I selected. So I was stuck waiting there for a while. I might have gotten my food faster if I ordered at the place and waited instead of placing an order online. The unfortunate thing for all the customers that are pi … – show"
