"my food was cool, not hot! the personal was not informed about the open table. alicia 's mexican grill near sugar land, texas after several attempts refused to support me in securing my open table points. I checked in at 11:30 a.m. on 13 May 2022. I checked at 1:30. I've tipped 20 % raoul, manager said, "I can't help you. he hung the phone."