"I typically prefer family-owned Chinese restaurants for their superior quality and authenticity. Today, I chose to grab lunch at Panda and ordered the two-entree meal. Unfortunately, the fried rice was hard and kept getting stuck in my teeth. I hesitated to ask for a replacement because I’ve seen food workers get frustrated with customers in the past. However, the girl at the counter was very kind and offered me a new serving of fried rice on the house. I really appreciated the great customer service, and the food was delicious. Thanks again!"
