"This was my first time to visit this establishment, and while the staff was friendly and well informed, I didn't care for the drink I ordered. No big deal, I asked for something else. My second drink tasted good, however as I got closer to the bottom of the cup, something gross and paperlike was in it, which I didn't realize until it was in my mouth. I immediately spit it back into the cup, and didn't even want to look at what it was. I was there for a meeting so I pushed it aside, and tried to focus on the conversation at hand. I don't forsee myself returning any time in the future."
