"Love the cakes. They are absolutely out of this world. An amazing variety. I recently bought a cake I had to transport for 2 hours. That's why it had to go in a cooler. Since ice would damage the box I had planned to transport the cake into my own cake box, which was not made from cardboard. I said I couldn't do this in the store. In concrete terms, Mary does not feel comfortable with it. I didn't want my cake can to be brought into the kitchen and didn't want a staff member to do it for me, I just wanted to transfer the cake to myself on a table and was told no. For someone who buys cake for all occasions (birth days, communions, graduations, etc. I felt it was very bad customer service. I explained that as I went on my trip, the alternative was to transfer the cake in my car, which is covered with dog hair and I was basically too badly told. not to mention that cars drove by entering dust and it was freezing. Still unclear why I could not only do this transfer at one of their tables and it had to be done in the car. Cakes are amazing, but the customer service of Maria himself does not make me want to come back. But I will, because the cakes are so good."