"I ordered a cake for my son 's birthday. When we cut the cake, we noticed it wasn 't the flavor we ordered. We ordered cookies and cream. After we cut the cake, we called to let them know the cake wasn 't right. The owner said that we should have returned it right away but this was for my son 's party, we had kids ages 2-11 who really wanted cake. She said it seemed like we enjoyed the cake . Like what else are we supposed to do. It was during the party. If we returned it, they can remake it, it would take about an hour. The party would have been over by then. Plus it took a couple hours for us to get a response from the owner, when we first called the store, they said they will let upper management know. She said she would give us a credit for a small cake when we had an another occasion. It should have been the same size cake we ordered, not give us a smaller cake. The time it takes to drive, wait for the cake to be remade, and then drive back. There is no point in getting the cake remade because the purpose was for my son 's birthday party. The owner said she thought it was fair. There were only 6 half cookies, honestly the placement of the cookies was weird. Even if we did return the cake, they would have thrown the cake in the trash."