"not happy that they are non-chalant attitude or lack of communication and I speak Spanish. I wanted to order my daughter's birthday cake. I told her my daughter wanted an Ombre cake with a teal that would fade in bright pink. with a moon and stars up. she was controversial and argued about everything I asked. when I said, you can set up a good birthday, she said there was no room and I said it was good to just put it on the floor on the tablet. then I asked if she could put the number 19, she said well, how many dings do they want to fit on this cake? there is no room I only asked was for a moon and star, all standing and number 19. the images of their custum cake in their catalog show much more complicated things than that. Of course the cake didn't come out as we asked. instead of ombre teal and pink we have a layer of blue a layer of light blue and a layer of pink. I had also explained in spanish what teal made you. they wrote happy birthday on the cake when they said they couldn't and they had a lot of space to put the 19 there. the moon they used was rather a strange shape like a thin triangle that was glued out of the head that they cut out from one of their styrofoam containers. I had to make the moon itself fondant and buy my own 19 and it was good."