"The food at this restaurant is good, but the service when placing a telephone order or requesting delivery is lacking. I ordered two dishes of drunken noodles, specifically asking for bamboo shoots on the side for only one of them. Despite repeating my request multiple times, the server only included bamboo shoots in one of the dishes. When I asked for the mistake to be corrected, the server was unapologetic and refused to acknowledge their error. Instead, they blamed me for not being clear enough in my order. It is important for staff, especially young employees, to learn how to properly interact with customers and take responsibility for their mistakes. In the future, a sincere apology and perhaps a complimentary dish should be offered to rectify any errors without placing blame on the customer."
