Craft Hall Burger
Craft Hall

Craft Hall

901 N Delaware Ave, Philadelphia, United States

Pubs • Pizza • Cheese • American


"Pit stop before enjoying the holidays on the trolley. We had a great experience with Hawk that made me want to share my overall experience here. We had a lost phone in our group and at the end of the night I asked Hawk if I can share my number with him in case it turned up; he could contact me. He was glad to do so and we went on our way. Today, the next day, I received a note from him sharing that it hadn’t turned up. I felt bad because we found it later in the night, it was with another friend, and I never made him aware that it turned up. Hawk definitely took our experience to another level, showing his care and commitment to us, knowing how important finding the misplaced phone was. This was definitely above and beyond and MUCH appreciated.Looking back at our time there, this gesture of kindness was above and beyond our other positive experiences while there, specifically with Hawk. From him doing his job in a kind, professional way from the minute we got there as he advised us of the outside beverage policy (and kindly pointed out the bar where we bought a round) and kept an eye on our BYOB drinks for the trolley, to him taking a nice group pic of our party and just being kind in pointing us around while we were there etc; Hawk made our experience BETTER!Thank you for choosing such a kind person to represent your company in the right way. Kudos to Hawk…Happy Holidays!!"