"Grounds Cafe is one of my favorite places to eat. The environment and atmosphere is so relaxing. Coffee and food are incredible and the service is always about what it must be. All staff are friendly and helpful. Today they were very underoccupied and clearly fought, but they still ensured that all orders came to them in time. When the occasional slip-up happened (what it does, I worked in the service industry, so I know the fight) they were apologetic and made sure everyone felt like he got good customer service."