"My son ordered the food, and it was my first time trying it. The food was delicious, but they forgot the special sauce for my sweet potato fries and didn't include any condiments for my son's burger. I called the restaurant, and they offered a $10 refund to my credit card. However, it's been over 10 days and I still haven't received it. I called again to explain the situation, but no one has returned my call. I recently had a surgery that didn't go well, and I was really looking forward to that special sauce for my sweet potatoes. I'm very disappointed."