Crepes Suzette
Brasserie Central

Brasserie Central

320 San Lorenzo AvenueFL 33146, Coral Gables, United States

French • Seafood • European • Bar-Lounge


"I stopped by for a beer on Sunday afternoon. They promptly brought me an unsolicited jug of water you know, unbranded with a hinged stopper. I ordered my drink and the check. To my surprise, the bill came back with a charge for Vero water. After paying my bill I requested to speak to the manager, Ari, to whom I told they should warn customers they are charging for unsolicited items. Her answers increased in absurdity in par with my escalating levels of anger well, they should have told you transferring the fault; it's on the menu, which I never saw nor requested because I just ordered a beer; next time if you have a problem come speak to manager BEFORE paying the bill now it's my fault; most of the other customers don't COMPLAIN suckers!!!. In the end, I was probably as red as a beet and, mind you, demanding my dollar back. I know, it's awful and it might read as petty but I was set off by this horrible conversation streak!! I started writing down and filming this exchange that continued with: you are making a scene; I'll call security to escort you out talk about customer service. They sent a waiter out to my table and in front of the public, he opened his personal wallet and give me back in cash. I left those as an extra tip for my waitress which was awesome and kind, but what was supposed to be a nice experience: having a drink on a nice Sunday afternoon, resulted in a horrible situation over ONE dollar. There are other restaurants in the mall. You can very well avoid this fauxFrench establishment"