"sure how/why this place remains open. they are a mess and they know. Sometimes they admit they don't care. at this visit, the layer manager said he couldn't sell a BK gift card just because he didn't know how to do it. when I asked if someone he could ask who was trained, he said no. the couple behind me was recommended, dining room was cash only since credit card reader was inop, and the exact change required. a delivery driver came to pick up prepaid order, and they couldn't find him. solution: easy to close!"