"I'm so disappointed. I go here at least once a month because I absolutely LOVE their lo mein and egg rolls. We have also been ordering it at work for our month end lunches which is typically over $200+ worth of food. Today, we did just that, ordered food for our employees for end of month and today, it was awful! They forgot a side of rice and our egg rolls (right there, that's over $20 worth of food we did not get). We called and were told we could come back for our missing items but they are not close, we take the drive because we have always liked it, and the parking is awful so we decided to just forget about the missing items.The lo mein was super overcooked and had absolutely no spice and barely any sauce. We ordered 4 lo meins, ALL were like that.I'm posting this review in hopes that if they have a new cook or something, that they can try to fix the problems. I have never had an issue here and I'm willing to give it one more shot when I'm craving the lo mein again, but if it tastes like this, I will not go back. I'm also not sure we will be placing anymore large orders there since items were missing.Today was a major disappointment so I hope the next time, things will go back to how they were or you'll lose a pretty consistent customer."