"I would give this location no stars, if possible. First, I would like to say I have loved Schlotzsky's since discovering them in the late 80s. I've eaten at many across Texas and get a craving for them. However, in my opinion, this particular New Caney Schlotzsky's location DOES NOT taste like nor represent the flavor, freshness and bread fluffiness texture of all the amazing Schlotzsky's sandwiches and food overall. Major difference (not the only difference) for me is the BREAD!! THIS LOCATION'S BREAD IS DIFFERENT IN A BAD WAY. It is dense, stale, tasteless, and sometimes cool to the touch. This location has been the most convenient and I have given them several tries over the last few years... it's still bad and no change towards the better. The bread does not and has never tasted good fresh, the texture is hard not fluffy with a slightly yummy crisp to the outside. The sandwiches are tasteless, not like Schlotzsky's! The meat, cheese, mustard and even tomatoes are not like other Schlotzsky's. I am not a picky eater nor a person that believes in one and done for restaurants. I have given them several tries over the years. Last attempt, we threw out two large originals. The feel and taste... yuck! So, in conclusion, is this New Caney location a breakdown of management and/or quality control, machines, ingredients?? I don't know, but this location DOES NOT accurately represent the quality, freshness and taste of the Schlotzsky's I know and love! I have hope they will step up and resolve these issues so that this location remains and thrives! As of this post, this location is off my list of go to eateries ... as it's a waste of money."
