"I received great customer service at this location. I stopped in for lunch because I had a promotional coupon. There was an issue with the register accepting the coupon, and a line of customers had developed as my sub was being made. I said I would just pay for my sandwich and get a drink and chips as well, even though that wasn 't part of the promotion. I did not realize the employee assisting me was the manager on duty, and he insisted that I grab a bag of chips, a large drink and the sub I ordered and would not accept my cash. He apologized for the inconvenience and asked me to keep them in mind next time I was hungry for a sandwich. It was a great gesture I thought. Few days later I needed a quick but filling lunch again, so I stopped by for another sub. This time I asked for it to be made with the promotional '50% more meat for ¢50 '. My sandwich was made fresh and fast, just like you 'd expect. As I was taking out my wallet to get my money, he asked if I still had the coupon on my phone, that it was being funny but he had an idea, asked if I 'd help him test it again. As the register took the coupon he smiled and told me he fixed it later in the day I had 1st stopped by. He thanked me for my patience and apologized again for any inconvenience. I got 2 delicious sandwiches some extras in 1 week for free. I appreciated the 's I saved for sure, but having worked in customer service most of my life, I recognize and appreciate the attention to detail and the intent to satisfy the customer even more!"
