"So, if you 're looking for authentic Haitian Baked goods and foods, this is the best spot in NYC, bar none. They 've made some upgrades like accepting credit cards (Finally) and the food especially the Pattés (Signature item) are five star caliber all the way. I don 't like the fact that their prices have slightly increased since their early days but that 's to be expected and it 's not the reason I took away a star. The reason for the loss-of-stars is their customer service. The staff demeanor is generally not pleasant and they have some bad habits like carrying on side conversations while you wait or speaking in such a low voice that you question what just happened but you don 't want to cause problems that 'll lead them to going all Soup Man on you (They won 't). Ignore the lack of customer service skills. Whatever day you go, just go early (before 12 or 1 pm) to avoid the lines of customers and to get a chance at parking for a minute. In addition, their credit card service/machine goes out every so often. When that happens they 'll direct you to use their ATM which costs a staggering $3.75 per transaction. So a 10% surcharge on like an order of $30+ dollars as is what happened on my last visit. Regarding parking, don 't double park. The NYPD are cracking down on that (and it 's just plain annoying that people block an entire lane). If you go early enough during the day, you can park, buy and leave in a reasonable amount of time. All these issues aside, GO. The food is addictive. Go get some!"
