"I was torn about how I wanted to rate my experiences here (2 stars vs 3 stars . While the food is genuinely good, and I believe decently priced, the service is what brings the review down. There is very obviously a crowd of people, with whom the wait staff refer to as regulars , who get specialized treatment (i.e. Getting to seat themselves where they want as opposed to everyone else having to wait to be seated, being served first regardless of what order tables were sat, etc. I understand wanting to show gratitude to your loyal customers, but you certainly can 't expect to gain any new regulars when you 're making the other patrons feel less important. I have been here a handful of times and it 's the same experience every trip with feeling second rate compared to the regulars . This past time we waited at our table for a good 15 minutes before someone even came over to offer us water and/or coffee, meanwhile those who got to come in and just seat themselves were being catered to immediately. Like I said, the food is genuinely good but the blatant favoritism leaves a bad taste in my mouth."
