"The only reason it even gets two stars is because I spoke to management and he was accommodating. A friend and I came in and asked if we could sit on the patio. A waitress stops us and says I am not meaning to rush you or anything, but if you want to get food, order now because the kitchen will be closing soon We respect that. We are given menus and seated by a male host immediately. Less than 3 min later, out of the corner of my eye, I see a waitress (lighter skin, very short blonde hair) walk up to a table behind us (her friend was sitting there from what it looked like, because she was sitting down with her) Anyway, she walks up to her friend 's table and does a full stop when she sees us... like an I know they didn 't put someone else in my section stop. I felt the energy. And saw all this out of the corner of my eye. So, she comes around and tells us the kitchen is closed. We inform her they just told us that we had time to order. No, the manager told me to tell y 'all the kitchen is closed We sat there for a while and caught up, but left shortly after. The waitress was just sitting down talking to her friend for the majority of the time we sat there, sometimes leaving I guess to work and then coming back to sit down again. I called back and asked to speak to management (right at 11:27pm) and I asked what time does the kitchen close? He said the kitchen isn 't closed until 11:30 45. I told him his waitress informed us at 11:13 that he said it was closed. He said that was not correct information, and he offered me free wings next visit. Honestly, had I been the one hungry and ordering food I would 've pushed that issue when she spat that lie in the first place. It felt like a lie. I wonder how much money Boomerjacks loses due to sorry employees like her who don 't want to work but rather talk to their friend on the patio during their shift. I 've visited highland Boomerjacks twice and both times I 've had some type of issue..."